Schedule of work:
 

Service department:

Mon - Fri: 9:00-18:00
Saturday: 9:00-12:00
Sunday: (holiday)

Support:

24/7 customer support


Phone:

244-53-53

Modem pools:

244-91-85
 
 


How to set up Callback Service
 

Attention! This service available only on 1386660 modem pool.

1. Enter to personal cabinet using your current login (username) and password;

2. Select «Callback» item from menu (on left side);

4. If you have older telephone station, please, set «Yes» option in field «Do you use a pulse number dialing in your phone?»

5. Situation: callback is active, but your modem didn't answer to incoming call:

  • If you are using Microsoft Windows 2000/XP/2003, make sure that callback support is enabled in dial-up connection settings;
  • If you are using Microsoft Windows 95/98/ME, probably, for correct support callback function, you need to create and enable dial-up connection script;
  • Update modem drivers, download latest version from device manufacturer website;
  • Set up for modem following initialization string: &c0s0=1
  • Switch off all device, connected to phone line paralelly: phones, faxes, caller identifier devices and other.
  • 6. Situation: callback is active, but your modem didn't connect: you must set up initialization string for modem, where you must:

  • Disable Caller ID support;
  • Disable support of V.8 protocol.
  • If you cannot connect or use callback service, please, call to our technical support: 244-53-53 (24 hour)

     
     

    Copyright © 2006 Dostlink
    Republic of Uzbekistan, Tashkent, Abai str., 6.
    Tel.: 998 (71) 244-5353
    Fax.: 998 (71) 244-0880